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FAQs

Find the answers to the most frequently asked questions by customers
1

How can I track my order?

Once your order is shipped, you will receive an email with tracking details to follow your package to your door.
2

What are the standard delivery times?

Standard delivery usually takes between 2 to 5 business days, but this can vary depending on the destination.
3

What is your return policy?

It is simple, your satisfaction is our priority, please contact us within 15 days of receipt to obtain a tailored solution.
4

Can your supplements cause side effects when taken with other medications?

Just like medications, dietary supplements can potentially interact with other products. If you experience adverse effects, stop using them and consult your doctor.
5

I still don't have my package and the tracking is not updating. What to do?

We guarantee total satisfaction, delivery is ensured by a trusted logistics partner with a 95% delivery success rate. Contact us and we will find a solution quickly.

Hexagon contains high-purity vegan hyaluronic acid

Hyaluronic acid is produced by a multi-step fermentation of corn starch, with a molecular mass of 800 to 2500 kDa, similar to that of the body's natural hyaluronic acid.

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